Privacy Policy

Last updated: 26/11/2025

This Privacy Policy explains how Scribbled Ink collects, uses, stores and protects your personal information when you visit https://scribbledink.com.au/ or interact with us online. We take your privacy seriously and are committed to managing your information responsibly.

1. Who We Are

Scribbled Ink
ABN: 80726493715
 Mackay, Queensland
Email: Available via the contact form on our website

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

This includes information you submit voluntarily, such as:

  • Name

  • Email address

  • Billing details

  • Purchase and order information

  • Any details entered into website forms or enquiries

Automatically Collected Data

Through analytics and tracking tools, we may record:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on site

  • Cookies and similar tracking identifiers

3. Payments

When you make a purchase through our website, payment details are processed securely through private payment systems. These providers handle your information according to their own privacy and security standards. Scribbled Ink does not store full payment details.

4. How We Use Your Information

We use personal information to:

  • Process and fulfil orders

  • Respond to enquiries

  • Improve website performance and customer experience

  • Send marketing emails where consent has been given

  • Deliver personalised content and offers

  • Conduct analytics and retargeting

  • Maintain security and comply with legal obligations

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve functionality

  • Understand website traffic and behaviour

  • Assist with retargeting and advertising

  • Support analytics tools such as Google Analytics, Meta Pixel and other industry-standard tracking systems

You may disable cookies in your browser settings, though this may affect website functionality.

6. Retargeting & Advertising

We use tracking technologies to deliver relevant advertisements across platforms. This includes showing ads to users who have visited our site or engaged with our content.

All retargeting activity adheres to the privacy policies of external platforms, such as Google and Meta.

7. Email Marketing

If you subscribe or make a purchase, we may send occasional updates, offers or relevant marketing content. You can unsubscribe at any time via the link included in each email.

8. Sharing Your Information

Scribbled Ink does not sell or rent your data.

We only share personal information with:

  • Private internal systems used for order fulfilment, marketing or website management

  • Secure service providers (e.g. payment gateways, email marketing systems) strictly for operational purposes

All third parties are required to handle your data according to privacy and security standards.

9. Data Storage and Security

We take reasonable steps to protect personal information from loss, misuse or unauthorised access. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Some service providers may store data overseas. These providers maintain their own privacy safeguards which meet relevant security standards.

10. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccuracies

  • Request deletion (where legally permitted)

  • Withdraw marketing consent

  • Ask questions about how your data is handled

To make a request, please contact us through the website contact form.

11. Third-Party Links

Our website may contain links to external sites. Scribbled Ink is not responsible for the privacy practices of third-party websites.

12. Updates to This Policy

This policy may be updated occasionally. The latest version will always appear on this page with an updated “Last updated” date.